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Displaying products 1 - 10 of 10.
Building the multicultural team - from the global scenario series
DVD style course with video and completion certificate only
Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, and discover powerful techniques for working effectively with other cultures. Benefits of this t
Building the virtual team - from the global scenario series
DVD style course with video and completion certificate only
As businesses increasingly outsource operations across the globe, it's essential that you train your people how to work across technology with other cultures. To survive in business today, you need to master the often overlooked but potentially damaging impact of ancient culture on 21st century communications. Ideal for team building exercises, Building the Virtual Team: Communication Across Cult
Cross-cultural communication - from the global scenario series
DVD style course with video and completion certificate only
As our world becomes increasingly interconnected, people increasingly encounter problems when communicating with people from other cultures. This can lead to problems ranging from employee frustration and decreased efficiency, to losing billion dollar deals. The Cross-Cultural Communication training video is a lively, engaging dramatization in which you'll observe a manager floundering as she t
CULTURAL AWARENESS - FROM THE GLOBAL SCENARIO SERIES
DVD style course with video and completion certificate only
As our world becomes increasingly global, people are increasingly likely to work with people from other cultures. It's up to you to provide the proper training essential for intercultural effectiveness. In the Cultural Awareness training program, you'll discover what happens when an American manager collides with his Muslim counterpart. Find out how poor communication leads to bad feelings and da
Global One: cross-cultural understanding
DVD style course with video and completion certificate only
As our world becomes increasingly interconnected, people need to develop greater cultural diversity skills. It's up to you to provide intercultural communication training to effectively communicate with and understand other cultures. Our top-selling training program, Cross-Cultural Understanding investigates all the key components of culture and communication, including values and beliefs, social s
Global One: intercultural communications
DVD style course with video and completion certificate only
To be successful in today's increasingly diverse workplace, you need to train your employees on effective communication in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures. Benefits: With this expert training program, you'll get the answers to these essential issu
Managing generation Y
DVD style course with video and completion certificate only
Three generations are now in the workplace, and the youngest ' Generation Y ' are making their mark. They view the workplace very differently from Baby Boomers or Generation X. Having grown up with technology, they are digital natives ' information and communication has always been instant. They want to go a long way in a short time; they often don't settle for just being told - they want to know wh
MULTICULTURAL CUSTOMER, THE
DVD style course with video and completion certificate only
What is courteous in one culture, may be disastrously discourteous in another! Learn how to satisfy the different expectations of customers with this video designed to help employees provide effective customer service to all external multicultural customers --face-to-face and on the telephone. It offers over twenty strategies to help people adapt their traditional customer service skills to domestic
Ouch! that stereotype hurts
DVD style course with video and completion certificate only
Finally, a video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict ' just practical, specific skills that can be immediately applied in the workplace. OUCH! Learning Objectives: Understand the impac
Spirit of the dolphin - lessons for the workplace
DVD style course with video and completion certificate only
"Spirit", it's a word that conjures many images, think of it as a fundamental emotional and activating principle determining one's character. Then you'll understand "The Spirit of the Dolphin". The dolphin is an animal of grace and joy. Its core behaviours represent its spirit. It's a spirit we can encourage and emulate in our lives, both at work and home.
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ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or committment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
Your ArcLearn website can be branded with your company's name, logo and corporate colors.
Entirely web based. No need for IT support staff.
