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A video guide for customer service and sales (episode 1)
DVD style course with video and completion certificate only
What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service. A sales and customer service training video featuring leading body language ex
A video guide for customer service and sales (episode 2)
DVD style course with video and completion certificate only
What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service. A sales and customer service training video featuring leading body language ex
Building employee morale - missed opportunities
DVD style course with video and completion certificate only
American actors; filmed in the United States. This scene was written and produced to make the following points: Leaders should not be unimpressed by individuals (or teams for that matter)
MULTICULTURAL CUSTOMER, THE
DVD style course with video and completion certificate only
What is courteous in one culture, may be disastrously discourteous in another! Learn how to satisfy the different expectations of customers with this video designed to help employees provide effective customer service to all external multicultural customers --face-to-face and on the telephone. It offers over twenty strategies to help people adapt their traditional customer service skills to domestic
Smile
DVD style course with video and completion certificate only
Meet Reggie Wilson, bus driver. Driving in traffic for 8+ hours a day is difficult. Dealing with an often difficult public is doubly difficult. But Reggie approaches his job with a different attitude. Rather than letting the job wear him down, Reggie makes a choice. Everyday
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ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or committment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
Your ArcLearn website can be branded with your company's name, logo and corporate colors.
Entirely web based. No need for IT support staff.
